/* Ticket views inherit the shop's type and use the order cards' palette.
   Container queries respond to the account column, not the full viewport. */
.dgt {
	--dgt-teal: #0b6f7e;
	--dgt-tint: #e8f4f6;
	--dgt-text: #1f2328;
	--dgt-sub: #5f6670;
	--dgt-line: #e6e9ee;
	--dgt-control-line: #7a838f;
	--dgt-card: #fff;
	--dgt-soft: #f6f8f9;
	--dgt-shadow: 0 1px 2px rgba(16, 24, 40, .04), 0 0 0 1px rgba(16, 24, 40, .06);
	--dgt-primary-text: #fff;
	--dgt-amber: #8a5100;
	--dgt-amber-bg: #fff5e3;
	--dgt-green: #176b33;
	--dgt-green-bg: #e3f3e8;
	--dgt-red: #b42318;
	--dgt-red-bg: #fdecea;
	--dgt-grey: #5f6670;
	--dgt-grey-bg: #eef0f3;
	container-type: inline-size;
	display: grid;
	gap: 14px;
	min-width: 0;
	margin: 0 0 24px;
	color: var(--dgt-text);
	font-size: 1rem;
	line-height: 1.9;
	text-align: start;
}
.dina-dark .dgt {
	--dgt-teal: #5cc3d3;
	--dgt-tint: #293a40;
	--dgt-text: #e8eaed;
	--dgt-sub: #b3b6bc;
	--dgt-line: #404349;
	--dgt-control-line: #878d98;
	--dgt-card: #25272b;
	--dgt-soft: #2e3035;
	--dgt-shadow: 0 0 0 1px rgba(255, 255, 255, .09);
	--dgt-primary-text: #10262a;
	--dgt-amber: #f0b44c;
	--dgt-amber-bg: #3d3425;
	--dgt-green: #6fd08f;
	--dgt-green-bg: #293c31;
	--dgt-red: #f7a39b;
	--dgt-red-bg: #422e2e;
	--dgt-grey: #b3b6bc;
	--dgt-grey-bg: #33353a;
}
.dgt *, .dgt *::before, .dgt *::after { box-sizing: border-box; }
.dgt [hidden] { display: none !important; }
.dgt .dgt-title, .dgt .dgt-subject {
	margin: 0 !important;
	padding: 0 !important;
	color: var(--dgt-text) !important;
	font-weight: 800;
	line-height: 1.7;
	overflow-wrap: anywhere;
}
.dgt .dgt-title { font-size: 1.25rem !important; }
.dgt .dgt-subject { font-size: 1rem !important; }
.dgt .dgt-sub, .dgt .dgt-help, .dgt .dgt-note, .dgt .dgt-author { margin: 0; }
.dgt-sub { color: var(--dgt-sub); font-size: .875rem; }
.dgt-help { color: var(--dgt-sub); font-size: .8125rem; font-weight: 400; }
.dgt-icon { flex: none; vertical-align: middle; }
.dgt .dgt-card { min-width: 0; padding: 18px 16px; border-radius: 20px; background: var(--dgt-card); box-shadow: var(--dgt-shadow); }
.dgt-header { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 14px; }
.dgt-header > div { min-width: 0; }
.dgt-heading { flex: 1 1 220px; }
.dgt .dgt-btn {
	display: inline-flex; align-items: center; justify-content: center; gap: 8px;
	min-height: 46px; max-width: 100%; padding: 10px 18px !important;
	margin: 0; border: 1px solid transparent; border-radius: 13px !important;
	font: inherit; font-size: .875rem !important; font-weight: 700; line-height: 1.5 !important;
	text-decoration: none !important; cursor: pointer; box-shadow: none !important;
}
.dgt .dgt-primary { background: var(--dgt-teal) !important; color: var(--dgt-primary-text) !important; }
.dgt .dgt-primary:hover { box-shadow: inset 0 0 0 2px var(--dgt-primary-text) !important; }
.dgt .dgt-secondary { background: var(--dgt-card) !important; color: var(--dgt-text) !important; border-color: var(--dgt-control-line); }
.dgt .dgt-secondary:hover { color: var(--dgt-teal) !important; border-color: var(--dgt-teal); }
.dgt .dgt-small { font-size: .8125rem !important; padding: 8px 14px !important; }
.dgt .dgt-back { display: inline-flex; align-items: center; gap: 6px; width: fit-content; min-height: 44px; color: var(--dgt-teal); font-size: .875rem; text-decoration: none; }
.dgt .dgt-back:hover { text-decoration: underline; }
.dgt :focus-visible { outline: 3px solid var(--dgt-teal) !important; outline-offset: 3px; }
.dgt-filters { display: flex; flex-wrap: wrap; gap: 8px; }
.dgt .dgt-chip {
	display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 44px;
	padding: 8px 12px; border: 1px solid var(--dgt-line); border-radius: 13px;
	background: var(--dgt-card); color: var(--dgt-sub); font-size: .8125rem; text-decoration: none; font-weight: 700;
}
.dgt .dgt-chip:hover, .dgt .dgt-active { border-color: var(--dgt-teal); color: var(--dgt-teal); background: var(--dgt-tint); }
.dgt-count { min-width: 24px; text-align: center; border-radius: 7px; background: var(--dgt-soft); color: var(--dgt-text); font-variant-numeric: tabular-nums; }
.dgt .dgt-ticket-list, .dgt .dgt-thread { display: grid; gap: 14px; margin: 0; padding: 0; list-style: none; }
.dgt .dgt-ticket-item { margin: 0; padding: 0; min-width: 0; }
.dgt .dgt-ticket { display: grid; gap: 10px; color: var(--dgt-text); text-decoration: none; }
.dgt .dgt-ticket:hover { box-shadow: 0 0 0 1px var(--dgt-teal); }
.dgt-ticket-heading { display: flex; flex-wrap: wrap; align-items: flex-start; gap: 10px; }
.dgt-ticket-heading .dgt-subject { flex: 1 1 180px; }
.dgt-ticket-meta { display: flex; flex-wrap: wrap; gap: 4px 16px; color: var(--dgt-sub); font-size: .8125rem; }
.dgt-ticket-meta time, .dgt-message-time { display: inline-block; direction: ltr; font-variant-numeric: tabular-nums; }
.dgt-status-new { --dgt-tone: var(--dgt-amber); --dgt-tone-bg: var(--dgt-amber-bg); }
.dgt-status-review { --dgt-tone: var(--dgt-teal); --dgt-tone-bg: var(--dgt-tint); }
.dgt-status-answered { --dgt-tone: var(--dgt-green); --dgt-tone-bg: var(--dgt-green-bg); }
.dgt-status-closed { --dgt-tone: var(--dgt-grey); --dgt-tone-bg: var(--dgt-grey-bg); }
.dgt-badge { display: inline-flex; align-items: center; gap: 6px; padding: 3px 10px; border-radius: 999px; background: var(--dgt-tone-bg); color: var(--dgt-tone); font-size: .8125rem; font-weight: 700; white-space: nowrap; }
.dgt-badge::before, .dgt-unread::before { content: ""; flex: none; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.dgt-unread { display: inline-flex; align-items: center; gap: 6px; color: var(--dgt-green); font-weight: 700; }
.dgt-empty { display: grid; justify-items: center; gap: 14px; text-align: center; padding-block: 36px !important; }
.dgt-empty-icon { color: var(--dgt-teal); }
.dgt-alert { padding: 12px 16px; border-radius: 14px; font-size: .875rem; overflow-wrap: anywhere; }
.dgt-alert-error { color: var(--dgt-red); background: var(--dgt-red-bg); }
.dgt-alert-ok { color: var(--dgt-green); background: var(--dgt-green-bg); }

/* Bubbles keep a visible opposite-side gutter even in the narrow account. */
.dgt-conversation { display: grid; gap: 14px; min-width: 0; }
.dgt .dgt-thread { padding: 4px 1px; }
.dgt .dgt-bubble { display: grid; gap: 8px; width: fit-content; max-width: 90%; min-width: 0; margin: 0; padding: 14px 16px; border-radius: 18px; box-shadow: var(--dgt-shadow); }
.dgt-mine { justify-self: start; background: var(--dgt-tint); border-start-start-radius: 5px !important; }
.dgt-support { justify-self: end; background: var(--dgt-card); border-start-end-radius: 5px !important; }
.dgt-author { color: var(--dgt-teal); font-size: .8125rem; font-weight: 800; }
.dgt-message-text { overflow-wrap: anywhere; font-size: .9375rem; unicode-bidi: plaintext; }
.dgt-message-time { color: var(--dgt-sub); font-size: .75rem; justify-self: start; }
.dgt .dgt-attachment { display: inline-flex; align-items: center; gap: 8px; max-width: 100%; width: fit-content; min-height: 44px; padding: 6px 12px; border: 1px solid var(--dgt-teal); border-radius: 13px; color: var(--dgt-teal); font-size: .8125rem; text-decoration: none; }
.dgt-attachment bdi { min-width: 0; overflow-wrap: anywhere; }
.dgt .dgt-attachment:hover { text-decoration: underline; }
.dgt .dgt-composer { position: sticky; bottom: 0; z-index: 2; border: 1px solid var(--dgt-line); }
.dgt-composer-actions { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.dgt-close { margin: 0; }

/* Native controls retain keyboard behavior; the file input covers its label. */
.dgt .dgt-form { display: grid; gap: 18px; margin: 0; }
.dgt-field { display: grid; gap: 6px; min-width: 0; }
.dgt-field > label, .dgt-label { color: var(--dgt-text); font-size: .875rem; font-weight: 700; }
.dgt .dgt-input {
	display: block; width: 100%; max-width: 100%; min-width: 0; min-height: 48px;
	margin: 0; padding: 11px 12px !important; border: 1px solid var(--dgt-control-line) !important;
	border-radius: 13px !important; background: var(--dgt-card) !important; color: var(--dgt-text) !important;
	font: inherit; font-size: 1rem !important; line-height: 1.8; text-align: start; box-shadow: none !important;
}
.dgt .dgt-input::placeholder { color: var(--dgt-sub); opacity: 1; }
.dgt textarea.dgt-input { min-height: 110px; max-height: 360px; resize: vertical; scroll-margin-block: 100px; }
.dgt .dgt-input:focus { border-color: var(--dgt-teal) !important; outline: 3px solid var(--dgt-teal) !important; outline-offset: 2px; }
.dgt-upload { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; min-width: 0; flex: 1; }
.dgt .dgt-file-label { position: relative; flex: none; overflow: hidden; }
.dgt-file-label:focus-within { outline: 3px solid var(--dgt-teal); outline-offset: 3px; }
.dgt .dgt-file { position: absolute; inset: 0; width: 100%; height: 100%; opacity: 0; cursor: pointer; font-size: 1rem; }
.dgt-filename { flex: 1 1 100%; min-width: 0; min-height: 1.9em; color: var(--dgt-sub); font-size: .8125rem; overflow-wrap: anywhere; }
.dgt .dgt-topics { min-width: 0; margin: 0; padding: 0; border: 0; }
.dgt .dgt-label { float: none; width: auto; margin: 0 0 8px; padding: 0; }
.dgt-topic-grid { display: grid; grid-template-columns: minmax(0, 1fr); gap: 10px; }
.dgt-topic { position: relative; display: flex; align-items: center; gap: 10px; min-height: 56px; padding: 12px; border: 1px solid var(--dgt-control-line); border-radius: 13px; background: var(--dgt-card); cursor: pointer; }
.dgt-topic:has(.dgt-radio:checked) { border-color: var(--dgt-teal); background: var(--dgt-tint); box-shadow: inset 0 0 0 1px var(--dgt-teal); }
.dgt .dgt-radio { appearance: auto; flex: none; width: 18px; height: 18px; margin: 0; accent-color: var(--dgt-teal); }
.dgt-topic-label { font-size: .875rem; font-weight: 700; color: var(--dgt-text); }
.dgt-radio:checked + .dgt-topic-label { color: var(--dgt-teal); }
.dgt-hints { display: grid; padding-top: 10px; font-size: .8125rem; }
/* Hidden hints reserve their actual height so selecting a topic never moves fields. */
.dgt-hints .dgt-note { grid-area: 1 / 1; }
.dgt .dgt-hints [hidden] { display: block !important; visibility: hidden; }
.dgt-note { padding: 10px 12px; border-inline-start: 3px solid var(--dgt-teal); border-radius: 8px; background: var(--dgt-tint); color: var(--dgt-teal); font-size: .8125rem; }
.dgt-form-footer { display: flex; justify-content: flex-end; padding-top: 4px; }
.dgt-sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; }
@container (min-width: 520px) {
	.dgt .dgt-card { padding: 22px 24px; }
	.dgt .dgt-title { font-size: 1.4rem !important; }
	.dgt-topic-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
	.dgt .dgt-bubble { max-width: 78%; padding: 16px 20px; }
	.dgt-unread { margin-inline-start: auto; }
}
@media (prefers-reduced-motion: reduce) {
	.dgt *, .dgt *::before, .dgt *::after { animation: none !important; transition: none !important; scroll-behavior: auto !important; }
}